Dedicated User Roles & Management

Important note: This article contains information regarding our Dedicated product. If you are looking for documentation regarding the cloud data annotation platform, please visit all other categories in our larger Success Center.


The Dedicated account structure is comprised of requesters who belong to various Appen groups, named teams and/or organizations. 

requester is any user who creates a job on the platform. 

Note: In this article, the word requester and member are used interchangeably. Both words have the same definition. 

Different types of requesters within a team will have different permissions and abilities on the platform.  There are four different types of permissions that requesters can have on the platform. The four roles are: 

  • Standard Member 
  • Team Admin 
  • Organization Admin 
  • System Admin 

 Below is a more defined summary of the different roles and what each member can do.  

Standard Member 

Standard members have the fewest permissions allowed. Their functionality includes: 

  • Can create and launch jobs 
  • Can see and access all team jobs 

Team Admin 

Team admins can do everything a standard user can do (i.e. customers that manage platform access for their team only). Their functionality includes: 

  • Can add new members to their team 
  • Can view standard job cost report for the team 
  • Includes all permissions of a standard member 
  • Can manage hosted channels 

Organization Admin 

Org admins have the highest level of access within the organization (i.e. customers that need visibility into several teams) Their functionality includes: 

  • Can invite users to any team in the organization 
  • Includes all permissions of a team admin within the team they belong to 
  • Can manage hosted channels 

System Admin 

The System Admin (cf_internal) has the permissions to access any entity in the system and has the highest level of access across the Dedicated Platform. Their functionality includes: 

  • Can invite users to any team 
  • Can create new teams 
  • Can add users to existing teams 
  • Can manage hosted channels 
  • Can manage team subscriptions 

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